Shipping policy
We aim to get your order to you as quickly and safely as possible. Please review the details of our shipping process below.
Order Processing
- Orders placed before 1:00 PM (UK time) will be processed the same working day.
- Orders placed after this time will be processed on the next working day.
- Once submitted, most orders are dispatched within 24–48 hours from our UK warehouse.
Delivery Times
- Standard delivery typically takes 3–7 working days (depending on your location).
- Working days are Monday to Friday, excluding weekends and bank holidays.
- Delivery times are estimates and may vary during busy periods, such as holidays or sales.
Couriers
- We partner with trusted delivery services, including Royal Mail, Evri, and Yodel, to ensure reliable shipping.
Shipping Restrictions
- We do not ship to PO Boxes or Pack Stations
- Please ensure you provide a valid residential or business address when placing your order.
Additional Information
- Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).
- If your order is delayed or you experience any delivery issues, please contact our customer service team for assistance.